PRIVACY POLICY

Effective Date: 16/08/2025

At Ridgey Decorating, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information that you provide when you use our website or contact us about our painting and decorating services.

1. Who We Are

Ridgey Decorating is a professional painting and decorating company providing residential and commercial services. This website is intended to inform visitors about our services and allow potential customers to get in touch with us.

2. Information We Collect

We may collect the following personal information:

Name
Email address
Phone number
Postal address
Details about your enquiry or project

We collect this information when you:

Fill out a contact form
Send us an email or call us
Request a quote or service

We do not collect sensitive personal data unless you explicitly provide it.

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries
Provide quotes and manage bookings
Deliver our painting and decorating services
Improve our website and customer service
Comply with legal obligations

We do not sell or share your information with third parties for marketing purposes.

4. How We Store Your Information

Your information is stored securely on password-protected systems and is only accessible to authorised staff. We retain your personal data only for as long as necessary to provide our services or meet legal requirements.

5. Your Data Protection Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally applicable)
Object to or restrict how we process your data
Lodge a complaint with the Information Commissioner’s Office (ICO)

To make a request, contact us using the details below.

6. Cookies and Website Analytics

Our website may use basic cookies to improve user experience. These cookies do not collect personal data unless you submit a form. You can disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: Ridgeydecorating@gmail.com
📞 Phone: 07481115633

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.